To all our forthcoming guests we would like to inform that Santa Teresa and the whole area has been COVID19 free area since the beginning of the pandemic.
Hotel Meli Melo has been working for several weeks to create new protocols in order to offer the highest guarantees of safety to our guests and staff. We will apply the new measures in our everyday work.
A key part of this plan’s success is monitoring staff and ensuring they only attend their place of work if they are in good health.
MEASURES IN GENERAL
The limitation to hotel occupancy of 50% will be applied according to Costa Rica new health law regulations.
Hand sanitizer gel will be at your entire disposal at the entrance of the hotel
ROOMS AND CLEANING
In the rooms, all non-essential items will be removed, such as magazines, leaflets and cushions. Amenities are also reduced to only the essential.
Employees will follow the protocol to prevent cross-contamination when cleaning rooms. Frequently handled items, such as air conditioning remote controls, handles, doors, safety box, will be desinfected every day with an alcoolic spray.
Our bed sheets and towels will be cleaned in 65 degrees celcius hot water and will be also drying as per protocols.
POOLS AND TECHNICAL SERVICES
Pools will have capacity limits, there will be safe distances between lounge chairs The frequency of cleaning the pool will be increased, and water disinfectant products that are appropriate to the current situation will be used.
We will undergo constant review, in line with the development of the pandemic, how it is being handled and the emergence of effective products and rules to fight against its spread.